Hard services refer to the physical and tangible aspects of facility management and maintenance, primarily focusing on the infrastructure, systems, and built environment of a space. These services involve the management and maintenance of the physical components that contribute to the functionality, safety, and overall operation of a facility. Hard services are essential for the proper functioning, safety, and longevity of the built environment. They often involve routine inspections, preventive maintenance, and occasional repairs or replacements to ensure that the physical infrastructure of a facility meets operational standards and regulatory requirements.